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Steady ConyersWater Damage Restoration

Conyers, Georgia · water damage

Water damage in Conyers, where the median home dates to 1989

Wet carpet, a sagging ceiling, a split pipe or a backed-up drain in Conyers, Covington and Lithonia. Have a question about what comes next? Call (678) 940-8196 and ask a local contractor.

Read: How the guides sort wet carpet and drywall

Air mover and dehumidifier drying wet carpet in a Conyers living room with a technician
Fig. 1Air mover and dehumidifier drying wet carpet in a Conyers living room with a technician

What makes one water job bigger than another

The amount of water you can see is only part of it. Three other things usually decide the size of a job. How long the materials stayed wet matters, since the EPA aims for 24 to 48 hours as the time to dry items and areas that got wet. Which water it was matters too, because supply-line water, rain and sewage lead to different cleanups. And what it soaked counts: carpet, pad, drywall and insulation each follow different rules in the extension guides.

That is why a short description over the phone helps the contractor, and a visit helps more. Common questions works through the rest, with the source for each answer.

From dialing to a visit: what a call looks like

The call goes to a local contractor that covers Conyers, Covington and Lithonia. Expect a few questions: the street address, what happened, when the water first showed up, and roughly how old the house or the appliance is. Photos on your phone help once a visit is arranged.

The call is a conversation, not a diagnosis. The contractor can arrange a visit, look at the rooms and explain the options. How calls work goes step by step, including who calls first and who waits.

Three towns, three different first questions

Street of brick-front houses with garages and tall pines in Conyers, Georgia

Conyers

Conyers has a county-level water listing: Rockdale Water Resources oversees water and wastewater for Rockdale County from 958 Milstead Ave, its listing shows no after-hours line, and the city directory shows no water number. More in the Conyers notes.

Covington

Covington supplies gas, electric, water and sewer service itself, and 770-385-2000 is the one number its utilities listing shows. More in the Covington notes.

Lithonia

Lithonia's water service comes from DeKalb County, and DeKalb Watershed Management lists (770) 270-6243 as its emergency number. More in the Lithonia notes.

The phone, the address and what to say

Calling is the only way in. Call (678) 940-8196, give the street address, say what the water touched and ask your question. The business address is 1424 Veterans Dr, Conyers, GA 30012.

Four situations where the phone comes second

Standing water near outlets, cords or the panel.

CDC's rule is never to switch the power on or off yourself, and never to run an electric tool or appliance while you are standing in water. When the main switch cannot be reached from dry ground, go outside and call 911 or the electric utility. Georgia Power takes outage and downed-line reports on 1-888-891-0938.

Dirty water from a drain or toilet.

Both CDC and the EPA note that floodwater and sewer overflows can carry sewage. Children and pets stay out of the room, and nobody touches the water.

A ceiling that bulges, drips or sags.

FEMA and the Red Cross describe soaked plaster and wallboard as very heavy and dangerous when it falls. Keep away from the spot beneath it and move everyone out of the room.

A gas smell.

Atlanta Gas Light says to leave at once and avoid anything that could ignite, such as cell phones, matches or flashlights, until you are away from the area. Then call 877.427.4321 or 911.

What did the water do? Find the job that matches

Eight kinds of water damage work, from soaked carpet and burst pipes to sewage, mold and storm leaks, for homes in Conyers, Covington and Lithonia.

Browse the eight jobs

A short list worth gathering first

  • The street address, and which town: Conyers, Covington or Lithonia.
  • What started it: a pipe, an appliance, a storm, a drain.
  • When you first noticed.
  • Which rooms are wet, and whether the ceiling or walls are.
  • The age of the house or the appliance, if you know it.
  • A few photos, taken before anything is moved.

Renters: whoever manages your building hears about it before anyone else. Owners and managers can call (678) 940-8196 with the list in hand.

Who is behind the number

Steady Conyers Water Damage Restoration is based at 1424 Veterans Dr in Conyers. It connects callers from Conyers, Covington and Lithonia with an independent local contractor that does the water work, and it does not do the work itself. The explanations and sources here are meant to help you decide what to ask before anyone comes to the house.

Steady Conyers Water Damage Restoration
1424 Veterans Dr, Conyers, GA 30012
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Houses of a certain age: what the Census says about all three towns

Conyers

For the City of Conyers, the Census Bureau's 2020-2024 estimates count 8,003 homes, give or take 501, with a median year built of 1989, give or take 3. About 27 percent went up from 2000 to 2009, and roughly 60 percent of occupied homes are rented.

Covington

Covington counts 6,217 homes, give or take 485. The median year built is also 1989, but the margin is 8 years. About 30 percent date from 2000 to 2009, roughly 10 percent from 1949 or earlier, and around 51 percent of occupied homes are rented.

Lithonia

Lithonia is small, so the margins run wide: 1,151 homes, give or take 204, with a median year built of 1977, give or take 5. About 16 percent date from 1939 or earlier, and around 58 percent of occupied homes are rented. Houses that old have had more years for roofs, supply lines and water heaters to wear, which is useful to know before a leak.

Call (678) 940-8196